Orders are dispatched 1-3 working days from the date of purchase.
Orders are posted by Royal Mail Second Class which takes 3 working days to arrive.
International orders outside the UK are also posted using Royal Mail, and then passed on to your local delivery provider.
Delivery costs are dependent on your order and are calculated after adding items to your cart but before payment. Please see the list below for an outline of individual item postage costs.
Delivery Rates UK (1-3 working days from dispatch)
- Art Prints – £2.50
- Bookmarks - £1.00
- Coaster Single – £1.20
- Coaster Sets - £2.00 - £3.00
- Greeting Cards – £1.00
- Notebooks – £1.20
Delivery Rates Rest of World (5-14 working days from dispatch)
- Art Prints – £5.00
- Bookmarks - £3.00
- Coaster Single – £3.50
- Coaster Sets - £3.50 - £4.00
- Greeting Cards – £3.00
- Notebooks – £3.00
Fiona Clabon Illustration accepts payment via either PayPal, Stripe or all major credit and debit cards.
Once an order has been paid for it is therefore in process and may not be cancelled. Please email email@example.com should you need to amend your order. Shipment will be made only after payment is received.
All items, excluding those on sale, may be returned within 14 days of receipt so long as they are returned in their original condition and packaging.
Should an item be returned in inadequate condition for resale, Fiona Clabon reserves the right to only offer a partial refund.
The cost of post & packaging for any returns will be at your own expense and only the value of the item/s will be refunded.
Please do not send any returns without first contacting Fiona Clabon.
In the unlikely event that an item is faulty or damaged on arrival please contact Fiona at firstname.lastname@example.org to discuss the problem and arrange a refund or exchange.
You must notify Fiona of any issues within 14 days of receipt and provide photographic evidence of the damage including the packaging that the item arrived in.